National Communication Consultant (NCC)

Responsibilities:

• Prospecting, qualifying, proposing and closing new business
• Embrace, promote and sell new service offerings
• Manage territories and promote LINK Conference Service, LLC in a professional manner
• Use internal CRM to manage ALL business opportunities
• Keep updated on LINK Conference Service, LLC service offerings and industry trends
• Conduct demos and set up trial accounts
• Meet daily, weekly and monthly sales targets

Contact e-mail:
salesjobs@linkconferencecall.com

National Account Manager (NAM)

Responsibilities:

• Prospecting, qualifying, proposing and closing existing business
• Manage existing customer base to sell incremental products and services
• Embrace, promote and sell new service offerings
• Support National Communication Consultants after sales have closed to drive billing revenue
• Respond to customer requests in a timely manner
• Keep updated on LINK Conference Service, LLC service offerings and industry trends
• Conduct demos and set up trial accounts
• Use internal CRM to manage ALL business opportunities

Contact e-mail:
salesjobs@linkconferencecall.com

Client Care Representative

Skills:

Detail oriented
Strong PC skills essential
Strong telephone voice essential, projecting a professional and personable image
Rapport building with clients
Effectively communicate technical information
Work in team environment
Multi-tasking ability
Organized


Responsibilities:

Our Client Care Team’s mission is: “Deliver the best Client Experience possible to LINK Customers”.
Keep a positive attitude.
Answer inbound calls, quickly, professionally, and effectively.
Take conference reservations, and send confirmations.
Understand & Implement customer requirements for Conferences.
Scanning conferences.
Answering the Queue
Processing Registrations
Process reservations from Reservation In-Box.
Run Operator Assisted Calls.
Provide Technical Support for Web Conferences.
Other tasks and responsibilities as assigned


Requirements:

Experience in customer service, technical support or sales environment.
Positive attitude and high energy.
Must be motivated, detail-oriented with great organizational skills.
Ability to relate well to a wide variety of people in a professional and diplomatic manner.
Ability to work well in stressful situations and to remain calm and positive in adverse situations.
Ability to manage multiple tasks with frequent interruptions.
Excellent verbal and written communication skills.
Proficient with computer in Word, Excel, Outlook & Internet.